Tuesday, June 28, 2011

OWASA News Release

OWASA's offices will close for the Independence Day holiday on Monday, July 4th: University Lake will be open Friday through Monday and the Cane Creek Reservoir will be open Saturday and Monday.

OWASA's offices at 400 Jones Ferry Rd, Carrboro, will close for the holiday on Monday, July 4th but OWASA personnel will be on call to respond to service interruptions, leaks in OWASA water pipes, wastewater overflows, etc.

Customers are welcome to call OWASA at 968-4421 at any time. OWASA personnel at the Jones Ferry Road Water Treatment Plant are on duty at all times and they  receive calls to OWASA after normal business hours.

Customers may get account information of make on-line bill payments at any time through the Manage My Account link on the OWASA website homepage.VISA and MasterCard are accepted. (If you receive this information in paper form, you can get on-line OWASA account information by going to the Manage My Accounts link on the OWASA homepage.)

Customers may also get information about account balances, payment due dates, etc. by calling OWASA's 24-hour Customer Service line, 5374343. It is necessary for a customer to use the 14-digit account number from her or his OWASA bill to use this line.

Customers may leave bill payments in the box at the driveway in front of OWASA Administration Building or in the box next to the front doors. The Administration Building at 400 Jones Ferry Road, Carrboro is next to the Jones Ferry Road Water Treatment Plant. Customers are asked to include their account numbers on checks.

Lake Recreation
University Lake will be open from 6:30 am to 6:00 pm for fishing, boating and other recreation from Friday, July 1st through Monday, July 4th.

The Cane Creek Reservoir will be open as usual on Saturday from 6:30 am to 6:00 pm and also for the same hours on the holiday Monday.

University Lake is on the west side of Carrboro and can be reached via Jones Ferry Rd, Old Fayetteville Road and University Lake Road. The Cane Creek Reservoir is about eight miles west of Carrboro with an entrance to the recreation area on the north side of NC 54 just west of Sanford Road.

University Lake and the Cane Creek Reservoir are alcohol-free facilities. Small private boats (without gasoline engines) may be used in the lakes if brought in or on a vehicle and after being checked by a lake warden. Private boats should be cleaned before they are brought to either lake. Fees apply to lake use, boat and electric trolling motor rental, private boat use, etc.

For more information:
Heidi Lamay, Finance and Customer Service Manage, 537-4293 or hlamay@owasa.org
Eric Barnhardt, Lakes Warden, 942-5790 or ccreek@owasa.org
Bob Glosson, Senior Assistant Lake Warden, 942-8007 or ulake@owasa.org

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