Thursday, February 9, 2012

Submitting Online Service Requests

Most everyone knows that service requests can be submitted online without having to call or come by the leasing office. This is especially helpful after hours and weekends. When submitting a request, please be as specific as possible as to what the issue may be. For example, if there is an issue with your dishwasher, don't just say "not working". Tell us if the water isn't coming out, it's not draining, etc. This gives our service team the knowledge they will need to best find a solution to an make the needed repairs.

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